HOWTO

Date Calculations: days between dates and add days to a Date

New features from the Professional Development team


Do Simple Math with Dates: Days between dates or Calculate new dates by adding days
Click here to see how Custom Date fields can be used in a calculation e.g


HOWTO

How to receive an email notification when your visitor completes a knowledge survey

Simply goto Account -> Setup -> Solution ( Knowledge ) -> Survey Email Notification

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Tips

Is your app page slow whenever you are sending out an email?

We’ve recently updated our email server, to better fight spam, However, if you are using our email server, mail.ebsuite.com, as your outbound mail server, you may have experienced slower page response time whenever you are sending out an email.

This includes

- Send email page
- Case update page (if the update triggers…

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Tips

How to have Calendar Appointments, Calendar Tasks, and Project Tasks sent to your cellphone every morning

Under Calendar -> Settings, [ Notification ] tab, you can now setup

- Daily Agenda ( for Calednar Appointments )
- Calendar Task

- Project Task

to be sent to you every morning at your timezone. You can choose to receive the notification either as an “Application Alert”, or Email, or sent…

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HOWTO

Case Management Tools

EBSuite has designed Case Management to be flexible and easily styled to any Support Organization’s business flow.

video-tutorial Review these new featuresd by clicking here