|
|||||
|
You have been able to integrate your EBSuite Calendar with your Google Calendar for some time. Now with the growing popularity of Google Apps (See: htttp://www.google.com/apps). The Google Apps suite allows users to use the Google resources (mail, calendar, shared docs, etc) while maintaining a private domain name strategy for email addresses and access… Continue reading... Remember the FAQ for the FAQ Builder, and by the FAQ Builder ? Well what do you know, the cheesy blog title award is back: this time it is a screenshot walkthrough for the screenshot walkthrough wizard. Knowledge Article: http://helpdesk.ebsuite.com/supportfaqd.jsp?id=2883 We now have a tool for you to build a KB… Continue reading... With QuickBooks™ Integration with your EBSuite Account you can re-status your Customer based on the QuickBooks™ information and launch an appropriate set of action items (Tasks, Appointments, Calls, Reminders) to accompany the Status Change reflected in your QuickBooks™ data. Here is a scenario: Your long time customer just purchased an significant upgrade… Continue reading... We have recently updated EBSuite with the ability to index and search additional MS Office document formats. Namely Office 97 formats ( .DOCX, .XLSX, .PPTX ), in addition to previously already supported formats ( .DOC, .XLS, .PPT, .PDF, and .TXT ). So from now on, when you create a knowledge article, and if you… Continue reading... A customer recently asks: Here are the three rules of how EBSuite determines which [email from address] to use when sending out… Continue reading... We’ve just posted some new content in our learning center: Online help for Email to Case auto creation ( also with PDF Download )… Continue reading... |
|||||
|
Copyright © 2013 The Suite Advantage - All Rights Reserved |
|||||
