HOWTO

You Push EBSuite Calendar items to Google Calendar – now see Google Calendar in EBSuite

If you use Google Calendar you already know how to push your EBSuite Calendar items to Google Calendar.
(NOTE:  We cannot syncronize changes from the Google Calendar side because of the tremendous computing overhead it would take to constantly check for updates to Google Calendar.  EBSuite Calendar items will be pushed to Google Calendar…

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Tips

For Outlook and Google Calendar users: send meeting vCal with calendar invitation

In EBSuite, when you create an appointment and invite an attendee, he/she will receive an appointment invitation email. The content of the email can be configured at

Account -> Setup -> Email Templates -> Appointment -> Appointment Invitation

In the bottom of the page, you will see a checkbox: Send MS Outlook Meeting…

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Performance Series

Google Apps Calendar Integration with your EBSuite Calendar

You have been able to integrate your EBSuite Calendar with your Google Calendar for some time.

Now with the growing popularity of Google Apps (See:  htttp://www.google.com/apps).  The Google Apps suite allows users to use the Google resources (mail, calendar, shared docs, etc) while maintaining a private domain name strategy for email addresses and access…

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HOWTO

Tracking Contact Activity from the Organization Perspective

You interact with people, you phone them,  make appointments with them, keep notes to track details – we are all in the people-business.

But in fact, in sales we need to track how and what we are doing with the individual person’s Organization.  We need to make certain we are keeping our sales and…

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HOWTO

Remember to Follow UP with…

Sometimes you just need a nudge to remember you have some unfinished business you need to Follow Up With.  Think of it as the “Refrigerator Note”.  You don’t need a Task, You don’t need an Appointment, You don’t need a Reminder sent to your phone – you just need a gentle reminder to Follow UP…

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HOWTO, Performance Series

Send your Calendar Link or Publish it on your Web Site

You can setup a Personal Profile in EBSuite to:

  • Provide your Professional Profile to Customers and Web site visitors
  • Expose your calendar in blocked-out fashion (hide calendar contents) to allow visitors to request an appointment time
  • Provide any other informational material in a graphic or text format


HOWTO, QuickStart

Are you Following Up with your Customers and Prospects?

The call scheduling feature in your EBSuite account is a fail-safe way to keep a close watch on follow-up commitments to anyone in your database.  You schedule a call, but in fact think of it as scheduling a follow-up.  The follow-up may be phone call, an email, a text message, a Facebook post, or an…

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HOWTO

Using Google Calendar? Now Sync your EBSuite Calendar with Google Calendar

If you have an Google Email account you already have a Google Calendar.  Now you can create appointments in either Google Calendar or EBSuite and have them reflected in both calendars. 

You Google Calendar may be shared with others and others may add events to your Google Calendar, but only YOUR EVENTS will be…

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HOWTO

Instantly Assign multiple activities with Action Sheets

Did your most promising Prospect just become your Newest Best Customer?  Congratulations, but now you probably have a slew of new activities to assign and keep track of.  Now you can work from your hand written list of Tasks-To-Complete-With-A-New-Customer or you can assign an Action Sheet to the Contact in EBSuite.


HOWTO

Forget me Not

EBSuite offers many ways to track your commitments – Tasks, Appointments, Calls.  But, it just became more difficult to ignore them.

When you review the details of any Contact or Organization you’ll see the “Recent & Upcoming Activities” box-score where all previously scheduled and upcoming activities are summarized.  From here you can review the details…

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