HOWTO

Assign a Task then Track the Progress

It is easy enough to Assign or Delegate a task, but how CAN YOU TRACK THE PROGRESS of an Assigned Task or Delegated Task

In EBSuite you have two ways to “birddog” the progress on the Tasks you Assign or Delegate.


Tips

How to get notified when a task you assigned away gets updated?

A customer recently asked: “how can the person who assigns a task to another user get notified that the task has been opened…finished…etc.?”

There are two ways to do this: Task Delegation, or Email Notify.

Task Delegation:


HOWTO, Performance Series

Send your Calendar Link or Publish it on your Web Site

You can setup a Personal Profile in EBSuite to:

  • Provide your Professional Profile to Customers and Web site visitors
  • Expose your calendar in blocked-out fashion (hide calendar contents) to allow visitors to request an appointment time
  • Provide any other informational material in a graphic or text format


QuickStart

2 Calendar setup Choices

The Calendar the individual user uses in EBSuite can be selected in the Personal Setup or Preferences area (upper right side – small label – click to enter then select Calendar_Task). Under Calendar options you may select under Display New UI: either Display New or Traditional

The Traditional Calendar allows more information to be…

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HOWTO

Opportunity Update Notification, and Sales Portal continued

In EBSuite, you can setup Update Notification in three ways:

  • If you want to setup notification on a per opportunity basis, i.e only certain important opportunities will send out notifications, you should use the Page Layout tool, to include ‘Owner’ field in the opportunity detail page. Account -> Setup -> Opportunity -> Setup

Tips

Some tricks you can use in our Form Builder

EBSuite ‘s Form Builder ( Tools -> Form Builder ) allow you to design & publish forms on your web site. Some useful tips below:

  • Use “Image Verification” to fight Spam

If you host your form on the public internet, chances are spammers will find it, and use some systematic


HOWTO

How to receive an email notification when your visitor completes a knowledge survey

Simply goto Account -> Setup -> Solution ( Knowledge ) -> Survey Email Notification

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