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EBSuite's Short Case Studies |
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Customer Examples Using EBSuite
Our customers have gained a competitive edge using EBSuite's solutions.
Our CRM tools are making a difference, every day, within their organization.
See why thousands of customers worldwide have chosen EBSuite as
their Online On-demand CRM solution!
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"Tremendous Value!!! Better than Salesforce.com.
Intuitive interface, ability to link complex sales relationships easily, with complete functionality and flexibility. A great
CRM solution." |
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"After 7 years with ACT!, Goldmine, MS Outlook and
Salesforce.com, we
were going to throw in the towel. At the last minute we discovered EBSuite. It has everything we need for
CRM." |
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"
What I really, really enjoy is that SFA and CRM are combined because that saves a lot of time. The fact that Sales and Support are in the same application is very handy for me and for sales. There’s no need to make sure your integration is working properly, or to get all of your notes out of the SFA application and put them into the CRM tool. In fact, I’ve recommended EBSuite to two of our clients." |
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""We were already familiar with
Salesforce but I
was introduced to EBSuite by a friend. I was amazed how much more EBSuite offered especially for a sales driven organization
who relies on creating and tracking quotes. After a quick demo we were convinced that EBSuite could give us a competitive
edge with no risk and minimal ramp up time.
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"We were with
Siebel, until they could not support our Apple Macintosh users,
Salesforce.com's training was incomplete.
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"In our industry, relationships are key to
sales, EBSuite keeps our
team insync.
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"It's more powerful, flexible and easier to use than
Netsuite,
Siebel or
Salesforce.com.
Our entire staff works together from sale to project implementation.
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Customer Support - Help Desk
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"Our Systems and Technology department
builds the software that CSUN runs on. EBSuite's
Customer Support and
Project Management
solutions are easier to use, much faster, and more customizable than Remedy.
They added additional features to meet our unique needs.
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"We are now in production with your product and it has significantly
changed the way we manage
Customer Support.
Its a great product!!! " |
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"The ability to customize, that’s probably my top selling point on EBSuite. Anything that’s not currently available, the EBSuite team will sit down and say, ‘Well we can't do it now but let’s see if we can do it and when.’ They’ve been adding functionality for me since day one and they’re making it happen fast - faster than I’ve seen functionality changes being turned around in the past.
EBSuite was willing to customize everything for us and they’ve been incredibly helpful in customizing and tailoring the application for our needs.
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"We provide on-site technical support and installition services to companies running HP MPE/XL and HP-UX, Microsoft NT, SUN Solaris, and Oracle databases.
EBSuite's
Customer Support and
Project Management
solutions allow us to provide effecient service to our customers through multiple touch points. Our techs
and customers act as One Team.
It's Perfect!!!
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Marketing Automation - CRM
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"As with all businesses and especially as a
new startup venture there is never enough time, Fortunately, EBSuite gives us a complete single resource for
crm. From campaign management
for our
online and
offline lead generation programs, to
project management for post sales
software resource planning and implementation.
Organized and in control with ease!
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"We reached our summit with EBSuite. Its fast and
easy-to-use, our fund drive for
Yosemite National Park
is a success!
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"Our Systems and Technology department
builds the software that CSUN runs on. EBSuite's
Customer Support and
Project Management
solutions are easier to use, much faster, and more customizable than Remedy.
They added additional features to meet our unique needs." |
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"Our new research center in Florida is under construction and
our main campus is located in
California, we needed to coordinate our biotechnology development projects. Thanks to EBSuite's
project management,
we can plan resources, view project
gantt charts,
files and stay informed no matter the location.
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"The customer support and project management applications offer us the ability to keep everyone informed, from event staff to the stars, like Oprah Winfrey and Dennis Rodman. EBSuite gives us complete access and control of information anywhere.
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" We wanted a CRM tool something that could help us save money on hardware because we’re on a very strict budget. We also wanted something where we could train people and it’d be easy to use and not cost a lot. We’re very happy with EBSuite.
EBSuite allows us to track and close out cases and know what was done to fix it. In the future when a similar case happens, we can search for a particular error message and come back to the case and figure out how it was fixed. That is one of the most useful things we like about EBSuite.
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"We give each of our customers
their own
EBSuite project management account.
They are now up-to-date in real time to their project's status. They also understand and appreciate every detail of our efforts. We
highly recommed EBSuite.com, their project templates are a time saver.
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"Using
EBSuite is
really going to bring the festival to the next level.
We've been using spreadsheets, email,
yahoo
groups and lots of paper files up until now.
Using the tool we can now track sponsors, sponsorship opportunities, event schedules, performers, venue contacts,
promotional activities and the project work of our team of interns. We're still learning about all of the
capabilities, but it is clearly as powerful as any of the tools we have seen that are much more costly and complex.
We were able to get our team up and running in a matter of hours.
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EBSuite is the Leader in Delivering Fully Automated On-Demand CRM
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Sales Force Automation, SFA, Salesforce, Customer Relationship Management, CRM, Customer Management, Contact Management, Call Center, Lead Management, Opportunity Management, Asset Management, Sales Forecast, Sales Teams, Product Interest, Multiple Product Price Books, Quote Builder Commission Credit, Sales Territory Management, Report Builder, Sales Metrics, Role Base Access Control, Group Calendar, Task, Appointment Calendars
Case, Service Request, Customer Support, Support Ticket management, Customer Service, Help Desk, Helpdesk, Knowledge Management, Solution, FAQ, Call Center, Customer Self Service Portal, Asset Management, Role Base Access Control, Case Dispatcher, Customer-facing Web Service, Customer Surveys, Group Calendar, Task, Appointment Calendars
Email Campaign, Contact List, Campaign Management, Online Promotion, Audience, Audience List, List Builder, Increase Sales, Brand, Campaign ROI, Call Center, Calendar, Task, Appointment
File, Source Control, Version Control, Check In, Check Out, Checkin, Checkout, Diff, Bug Tracking, Bug Management, Patch Management, Project Management, Project Scheduling, Gantt Chart, Task Scheduling, Calendar, Task, Appointment
Online Hosted, Web Based Application, Hosted Application, Application Service Provider, ASP, J2EE, AJAX, Open Source, Solution Provider, Enterprise Solution Provider, EBusiness, E-Business Suite
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