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EBSuite.com Integrated Modular Customer Relationship Management (CRM) EBSuite No Risk

Customer Support Customer Support - Help Desk
Create Your Competitive Advantage - Customer Loyalty
Deliver superior customer service while you differentiate your organization and maintain a lower cost structure. Leverage customer loyalty into a competitive advantage with our fully integrated Customer Support - Help Desk module. With EBSuite your team can anticipate their needs and exceed their expectations.

Complete On-Demand Customer Support
EBSuite's Customer Support - Help Desk module offers enterprise features like those found in Remedy, Siebel and Kana. EBSuite features include our customer self-service web site which provides a unique custom page layout experience for each customer, direct case creation from customer support emails, automatic closed-loop case communication feedback, automatic executive case notification and automatic case creation and routing. EBSuite is designed to save time and to enable you to differentiate your company's service. Create a sustainable advantage over your competition - Customer Loyalty.

Customer Service from Anywhere
Manage all customer inquiries from any location across every touch point, web, email, and phone using our web-based application. Whether your organization supports field technicians "on the move", or case tracking and call center management, EBSuite is a complete solution to manage customer relationships.

One Complete Application
Service agents can significantly increase their productivity across all channels of communication, with a complete view of each customer's history. Eliminate redundant and disconnected applications, streamline your service processes to create loyal satisfied customers.

Case Tracking
Customer Web Portal
Knowledge Base - FAQ
Contact Management
Case Escalation / Alerts
Time Tracking & Billing
Customer Service Reports
Case Report Builder
Executive Dashboards
Asset Management
Activity Management
Mobile CRM Access
Enterprise Integration

Sales Automation Benefits Benefits
Access Anywhere
Freedom to travel with -- online, offline, and mobile device access. EBSuite syncs with popular tools like Microsoft Outlook, Palm Treo, Blackberry and Apple iPod.
Up and Running in Hours
Since technology and your business demands change constantly, shouldn't your business tools? We leverage our on-demand CRM model to continously add new features to our CRM tools. Features are added about every two weeks not three times a year, "why wait, get it now". The result is an enormous set of unique product features not available from other vendors at any price.
Up and Running in Hours
Each customer receives our free priority technical support. Which includes company administrator training, setup and customization of each module. Free technical support is available by email at support@ebsuite.com, or at our customer service portal, or by phone: 1-888-CRM-EBS0 or 1-888-276-3270 option #2, available 6 AM to 6 PM Pacific Standard Time, Monday thru Friday.
No Risk! No Long Term Contracts
With no contracts to sign, no hidden fees your up and running in 24 hours or less...    Enterprise grade CRM @ No Risk.
See it Now
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EBSuite's CRM News
EBSuite.com Implements CRM Solution for Asteres Inc
Alcatel Selects EBSuite as CRM Partner In North America
S3 Partners With EBSuite.com to Ensure Oprah Winfrey's and Dennis Rodman's Security
CRM Solutions Information
CRM Solutions Overview
Marketing Automation
Sales Automation
Customer Support
Project Management
Security and Technology
Automate Your Work Flows
Sales Automation Flows
Customer Support Flows
Project Management Flows
  CRM Solutions
.:  CRM Marketing Automation
.:  Sales Automation
.:  Customer Support - Help Desk
.:  Project Management
  CRM Platforms
.:  Sync: Microsoft's Outlook
.:  Enterprise Integration
.:  Mobile PDA CRM Palm & Blackberry
.:  Offline CRM
.:  Sync: Palm, Blackberry, iPod
  CRM Purchase Options
.:  On-Demand Service
.:  Private Hosted Server
.:  Application Purchase
.:  Commission Reseller
.:  Private Label Developer
  CRM Education
.:  CRM Customer Successes
.:  CRM Case Study
.:  CRM EBSuite New Features
.:  EBSuite Global Offices
.:  EBSuite's Customer Support

  1.888.CRM.EBS0 or 1.888.276.3270 See it in Action! Contact: sales@ebsuite.com

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