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| Benefits
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Sales Lead Management
EBSuite's Sales Force Automation (sfa) module enables your sales manager to
optimize the lead pipeline from initial marketing campaign to sale. Track each prospect from initial source (list or inquiry)
to pre-qualify and then route them instantly to the right sales representative.
Report each customer's value and each campaign's true ROI.
Hot prospects are never lost.
Leads don't slip through the cracks
Increase lead conversion rates
Unique work flow processes targeted to each lead channel
Increase marketing campaign ROI
Optimize lead follow-up from initial contact to closed sale
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| Highlights
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Automatic Lead Routing & Conversion
Optimize your marketing pipeline.
Create customized lead assignment business rules to automatically route leads
to the right sales team or representative based on your custom fields and marketing channel.
Convert qualified leads to sales opportunities with a single click.
Alert sales representatives instantly as opportunities are assigned to them.
Alerts delivered on-screen, by email, and text message to mobile devices.
Lead Tracking and ROI Reports
Track each lead end-to-end with real time conversion rates.
Report marketing campaigns or lead source effectiveness. Track and report over time lead status conversion
and lead activity performance.
Lead Pre-Qualification
Implement lead pre-qualification processes to optimize sales representatives efforts.
Easily customize EBSuite
to design pre-qualification processes and page displays for each sales role or lead channel.
Online Lead Capture
Create forms to capture leads from your Web site.
Create distinct "landing web pages" designed for each campaign which can be hosted within your EBSuite account.
Your leads are directly imported in your database, then, a personalized auto-response email is sent to the prospect.
Next, your sales teams are automatically alerted to follow-up their new lead.
De-Duplicate Leads & Merge History
Maintain accurate leads and their communication history.
Automatically merge duplicate leads with existing leads, contacts, and organizations.
Import Wizard for Leads & Lists
EBSuite's import wizards easily import leads from list brokers, trade shows, seminars, and direct mail.
Using the industry standard CSV file format, leads are easily imported in minutes.
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EBSuite is the Leader in Delivering Fully Automated On-Demand CRM
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Sales Force Automation, SFA, Salesforce, Customer Relationship Management, CRM, Customer Management, Contact Management, Call Center, Lead Management, Opportunity Management, Asset Management, Sales Forecast, Sales Teams, Product Interest, Multiple Product Price Books, Quote Builder Commission Credit, Sales Territory Management, Report Builder, Sales Metrics, Role Base Access Control, Group Calendar, Task, Appointment Calendars
Case, Service Request, Customer Support, Support Ticket management, Customer Service, Help Desk, Helpdesk, Knowledge Management, Solution, FAQ, Call Center, Customer Self Service Portal, Asset Management, Role Base Access Control, Case Dispatcher, Customer-facing Web Service, Customer Surveys, Group Calendar, Task, Appointment Calendars
Email Campaign, Contact List, Campaign Management, Online Promotion, Audience, Audience List, List Builder, Increase Sales, Brand, Campaign ROI, Call Center, Calendar, Task, Appointment
File, Source Control, Version Control, Check In, Check Out, Checkin, Checkout, Diff, Bug Tracking, Bug Management, Patch Management, Project Management, Project Scheduling, Gantt Chart, Task Scheduling, Calendar, Task, Appointment
Online Hosted, Web Based Application, Hosted Application, Application Service Provider, ASP, J2EE, AJAX, Open Source, Solution Provider, Enterprise Solution Provider, EBusiness, E-Business Suite
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EBSuite.com Implements CRM Solution for Asteres Inc
